Subject: Re: TID 20227995 - Fan Seller - Yann Tiersen - 15/03/2019 - Buyer refused to confirm delivery address
From: Rosette Modiri <[email-masked]>
To: Santiago Daniel <[email-masked]>
Date: Mon, 4 Feb 2019 05:19:06 -0700 (MST)

Flagged. 

From: "Santiago Daniel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 2 February, 2019 19:07:27 
Subject: TID 20227995 - Fan Seller - Yann Tiersen - 15/03/2019 - Buyer refused to confirm delivery address 

Hi Rossita, 

Shipment has failed due to UPS Access Point error. 

Called Buyer who refused to confirm address as he chose the tickets to be send to a pick-up point because nobody will be at his house during the daytime to claim the tickets. 

I explained Buyer he must confirm delivery address as UPS Access Point is not available. 

Buyer states that if tickets cannot be delivered to a pick-up point, the order has to be cancelled. 

Could you please help me here? 

Santiago.