Subject: Fwd: 20226114 - Fan Seller UK - Strictly Come Dancing, The Live Tour 2019 - 06/02/2019 - pickup issue
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Mon, 4 Feb 2019 04:24:12 -0700 (MST)

Hi Brian, 

This is a LMS case, the buyer informed that they will not be able to collect the tickets by the time given ( 15.30 to 17.30) as they are coming from a different city to the event, he said they can reach at 6:30 minimum. 

Can you please inform LMS team that the buyer may reach the pickup point at 6:30 and not at the time given. 

Kind Regards, 
Rosette 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 2 February, 2019 15:14:22 
Subject: 20226114 - Fan Seller UK - Strictly Come Dancing, The Live Tour 2019 - 06/02/2019 - pickup issue 

Respected Ma'am, 

The plan is LMS and Time To Event is 4 day(s) 10 hour(s) away. 

The buyer of this case came to us thru phone claiming he cant collect the tickets by the time given as will be travelling from another city to the event. Time given is 15.30 to 17.30 and he said he will reach by 6.30 minimum. 

Can you please ask LMS team what we can do here? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.