Subject: TID 20227995 - Fan Seller - Yann Tiersen - 15/03/2019 - Buyer refused to confirm delivery address
From: Santiago Daniel <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 2 Feb 2019 06:37:27 -0700 (MST)

Hi Rossita, 

Shipment has failed due to UPS Access Point error. 

Called Buyer who refused to confirm address as he chose the tickets to be send to a pick-up point because nobody will be at his house during the daytime to claim the tickets. 

I explained Buyer he must confirm delivery address as UPS Access Point is not available. 

Buyer states that if tickets cannot be delivered to a pick-up point, the order has to be cancelled. 

Could you please help me here? 

Santiago.