Subject: FW: [AUDIT RED FLAG] TID19565267 / Subject, Process / Santiago Daniel
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Valentina Cante <[email-masked]>
Date: Fri, 1 Feb 2019 13:42:09 +0000

Hi Rosette,

Could you please review this red flag with Santiago and provide feedback?

Kind regards,
Brian

From: Valentina Cante
Sent: Friday 1 February 2019 12:58
To: Brian Sexton <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>; David Lee <[email-masked]>
Subject: [AUDIT RED FLAG] TID19565267 / Subject, Process / Santiago Daniel

Hi Brian,

I have come across a red flag for this agent

Synopsis: Agent didn't follow the RAG procedure correctly.

Please confirm within 48 hours that the agent has been coached.
Thank you.

Kind Regards,

Valentina Cante

Training & Quality