Subject: RE: 20113569 , SELLER TYPE FAN SELLER , Name : Drake Date : 11/04/2019 19:00 , delivery plan
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Fri, 1 Feb 2019 06:46:58 +0000

Hi Rosette,

You can ask the buyer if they would be happy to accept e-tickets, and give them a refund of shipping costs by escalating to payments (handling fee should still be £5 if changing to e-tickets, refund the difference between shipping costs and handling fee).

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Tuesday 29 January 2019 09:41
To: Brian Sexton <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Subject: 20113569 , SELLER TYPE FAN SELLER , Name : Drake Date : 11/04/2019 19:00 , delivery plan

Hi Brian,

The delivery plan for this order is e-ticket Print and Post and the seller has informed that they are unable to print these tickets and ship them to the buyer but they can only upload them.

Could you please inform vanesa.camacho about the seller's response.

Kind Regards,
Rosette
________________________________
From: "Fatoumata Altmueller" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 28 January, 2019 22:17:31
Subject: Tid 20113569 , SELLER TYPE FAN SELLER , Name : Drake  Date : 11/04/2019 19:00 , delivery plan

Hi Rose

The Delivery plan is e-ticket Print and Post. Seller has now informed that they are unable to print and post hence wants to just upload tickets.
could you please inform vanesa.camacho about the problem as she was the one advising the seller to so also according to new process ss is supposed to handle this.

Best regards
fatoumata