Subject: RE: E-3084740 - Broker UK - Ozzy Osbourne & Judas Priest - 09/02/2019 - Resorts World Arena, Birmingham, GB - Inform EDM
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Thu, 31 Jan 2019 11:32:55 +0000

Hi Rosette,

EDM have marked the tour as postponed, the first sentence in the proof below mentions that the tour is postponed also.

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Thursday 31 January 2019 11:31
To: Brian Sexton <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Subject: E-3084740 - Broker UK - Ozzy Osbourne & Judas Priest - 09/02/2019 - Resorts World Arena, Birmingham, GB - Inform EDM

Hi Brian,

The buyer claimed that the event has been cancelled however on our system the event is marked as postponed. The agent checked on the official website online and has confirmed the information.

Could you please contact EDM department to investigate on this information and to mark the event as cancelled on our system.

Kind Regards,
Rosette
________________________________
From: "Valeria Julia" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 31 January, 2019 15:32:28
Subject: E-3084740 - Broker UK - Ozzy Osbourne & Judas Priest - 09/02/2019 - Resorts World Arena, Birmingham, GB - Inform EDM

Respected Ma'am,

This is with reference to the Transaction ID 19366686. The plan is UPS and Time To Event is 9 day(s) 10 hour(s) away.

The buyer of this case came to us thru email claiming the event got cancelled. However, in our system it shows as postponed, but after researching i found it is cancelled now due to health issues.
Can you please inform EDM?

Template:
•           Transaction/ Listing number : 19366686 / 313363619
•           Event ID: E-3084740
•           Event Name:  Ozzy Osbourne & Judas Priest
•           Event Date: 09/02/2019
•           Geography: Resorts World Arena, Birmingham, GB
•           Username: [email-masked]<mailto:[email-masked]>
•           What needs to be done: Mark it as cancelled
•           Link as proof: - https://www.altpress.com/news/ozzy-osbourne-european-tour-cancel/<https://protect-eu.mimecast.com/s/iqjnCK1kgfqDGzoIMq9Q9?domain=altpress.com>
•           Link to viagogo page: http://www.viagogo.com/ww/E-3084740<https://protect-eu.mimecast.com/s/-KOBCL7ljIPkZyWFqI146?domain=viagogo.com>

Thanking you in advance for you help.

Kind Regards,
Valeria.