Subject: Re: 19814310 - Fan Seller ES - Alejandro Sanz - 15/06/2019 - personalization and plan issue
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Thu, 31 Jan 2019 03:08:27 -0700 (MST)

Please proceed as discussed. 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 31 January, 2019 11:18:20 
Subject: 19814310 - Fan Seller ES - Alejandro Sanz - 15/06/2019 - personalization and plan issue 

Respected Ma'am, 

The buyer emailed saying this event is walk in and she wants to sell them but they are in another name (seller's name) 
So when I checked all, it shows walkin in the transaction tab but no info sent to either customer, however tix are on seller's name and we provided the names to him, but he came back saying that he is unable to personalise them and now is not even replying to our emails (no phone to call). 

Can you please ask the relevant department to clarify the event type - plan? And if we need to sub? 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.