Subject: Re: 19383635 - Broker ES - Athletic Bilbao vs FC Barcelona - 10/02/2019 - inform SS
From: Jose Serrano <[email-masked]>
To: Laura McWey <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Valeria Julia <[email-masked]>
Date: Wed, 30 Jan 2019 18:01:07 +0000

Hi team,

Seller confirm that can do a hand over for all the buyers that are travelling the event day.

I sent an email to seller with buyer phone number to arrange the delivery.

Kind regards,

Jose Serrano

Seller Support (Latam)

________________________________
From: Laura McWey
Sent: Wednesday, January 30, 2019 5:45:26 PM
To: Brian Sexton; Jose Serrano
Cc: Rosette Modiri; Valeria Julia
Subject: Re: 19383635 - Broker ES - Athletic Bilbao vs FC Barcelona - 10/02/2019 - inform SS

HI @Jose Serrano<mailto:[email-masked]>,

Can you please contact Broker ES and see if they can offer handover/hand delivery? Buyer is travelling on event day.

Thanks,

Laura McWey

________________________________
From: Brian Sexton
Sent: Wednesday 30 January 2019 17:30:40
To: Laura McWey
Cc: Rosette Modiri; Valeria Julia
Subject: FW: 19383635 - Broker ES - Athletic Bilbao vs FC Barcelona - 10/02/2019 - inform SS

Hi Laura,

Could someone please ask the Broker ES if there is another way they can fulfil? Buyer does not have an LDA.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Wednesday 30 January 2019 14:25
To: Brian Sexton <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Subject: 19383635 - Broker ES - Athletic Bilbao vs FC Barcelona - 10/02/2019 - inform SS

Hi Brian,

The buyer of this order insisted that they don't have any local delivery address however the tickets for this event will be released on 6th and the event is on 10/02/2019.

Could you please contact seller support to check with Broker ES if they can arrange a hand delivery for the buyer.

Kind Regards,

Rosette

________________________________

From: "Valeria Julia" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 30 January, 2019 16:00:23
Subject: 19383635 - Broker ES - Athletic Bilbao vs FC Barcelona - 10/02/2019 - inform SS

Respected Ma'am,

This is with reference to the Transaction ID 19383635. The plan is UPS and Time To Event is 11 day(s) 9 hour(s) away.

The buyer of this case came to us thru email saying he doesnt have an address in Bilbao therefore wants the tickets in his house. The issue is the tickets will be released on 6th and event is on 10th.

Can you ask Seller Support if they can arrange hand delivery maybe?

Thanking you in advance for you help.

Kind Regards,
Valeria.