Subject: 20008999 - Broker MX - Ana Gabriel - Feria de León 2019 - 26/01/2019 - SMC error
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 30 Jan 2019 10:01:48 -0700 (MST)

Hi Rose, 

In reference to TID 20008999. The buyer emailed claiming that he was unable to contact the seller and provided the screenshots of all the call attempts made. 
At the same time the Broker MX provided proof of delivery of other transactions for the same event. 
One of SS agents determined that the Broker is correct ignoring the fact that the buyer provided proof as well. 

Can we do something about this? 

Regards, 
Edivaldo