Subject: RE: 18781270 ; Fan Seller ; Ozzy Osbourne & Judas Priest ; 03/02/2019 19:00 ; EDM
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 29 Jan 2019 18:20:07 +0000

Hi Rosette,

Please remember to include the event ID in the subject line of all EDM requests :)

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Tuesday 29 January 2019 13:02
To: Brian Sexton <[email-masked]>
Cc: Sidje <[email-masked]>
Subject: 18781270 ; Fan Seller ; Ozzy Osbourne & Judas Priest ; 03/02/2019 19:00 ; EDM

Hi Brian,

The buyer of this order claimed that the event has been cancelled and the agent investigated on the official website online and found out that the event is postponed and not cancelled.

Could you please contact EDM department to investigate on this information and to mark the event as potponed on our website.

- Transaction/ Listing number : 18781270
- Event ID:  3084736
- Event Name: Ozzy Osbourne & Judas Priest
- Event Date:  03/02/2019 19:00
- Geography: 03/02/2019 19:00
- Username: [email-masked]<mailto:[email-masked]>
- What needs to be done: the event has been postponed, we need to update the system.

- Link as proof: https://consequenceofsound.net/2019/01/ozzy-osbourne-flu-postpones-european-tour-dates-judas-priest/<https://protect-eu.mimecast.com/s/2KqFCROrpCrG4pkT9L1Uc?domain=consequenceofsound.net>
- Link to viagogo page: https://www.viagogo.com/ww/Concert-Tickets/Hard-Rock-Metal/Ozzy-Osbourne-Tickets/E-3084736<https://protect-eu.mimecast.com/s/V4qjCVAywIl2qELszaCmp?domain=viagogo.com>

Kind Regards,
Rosette
________________________________
From: "Sidje" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 January, 2019 17:06:32
Subject: 18781270 ; Fan Seller ; Ozzy Osbourne & Judas Priest ;  03/02/2019 19:00 ; EDM

Hi Rosette

Buyer emailed stating event has been cancelled. I checked on google and found out that actually event has been postponed not cancelled.

Can you please forward this to EDM?

Template:
- Transaction/ Listing number : 18781270
- Event ID:  3084736
- Event Name: Ozzy Osbourne & Judas Priest
- Event Date:  03/02/2019 19:00
- Geography: 03/02/2019 19:00
- Username: [email-masked]<mailto:[email-masked]>
- What needs to be done: the event has been postponed, we need to update the system.

- Link as proof: https://consequenceofsound.net/2019/01/ozzy-osbourne-flu-postpones-european-tour-dates-judas-priest/<https://protect-eu.mimecast.com/s/2KqFCROrpCrG4pkT9L1Uc?domain=consequenceofsound.net>
- Link to viagogo page: https://www.viagogo.com/ww/Concert-Tickets/Hard-Rock-Metal/Ozzy-Osbourne-Tickets/E-3084736<https://protect-eu.mimecast.com/s/V4qjCVAywIl2qELszaCmp?domain=viagogo.com>

Regards,
Sidje