Subject: FW: [REMINDER] - German Football – Standing/Seating
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Michelle Gubbins <[email-masked]>
Date: Tue, 29 Jan 2019 17:25:12 +0000

IMPORTANT INFO

DATE

29/01/2019

TOPIC

German Football – Standing/Seating

DETAILS

The German football season is beginning again so you may start to see cases like this.

Sellers are required to mention if their tickets are standing or seated. They must include this information in the listing notes. If a seller provides ‘standing only’ tickets and it was not clear to the buyer during the purchasing process and the seller does not mention this in the listing notes then we can follow the wrong tickets procedure.

You can see on the website that we do make it clear for sellers when they are listing tickets:

When the section name itself is "standing" or the venue map indicates this section as standing then the seller does not need to specify this in the listing note. You can always ask yourself, ‘would a potential buyer know that they purchase standing tickets?’ It should not come as a surprise for the buyer when they receive the tickets.

KB LINK