Subject: Re: 18888316 - Broker-BR - Ed Sheeran - 14/02/2019 16:30 - Resend tickets
From: Laura McWey <[email-masked]>
To: Brian Sexton <[email-masked]>, Mario Gusman <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Joel Luinduladio Samuel <[email-masked]>
Date: Tue, 29 Jan 2019 17:10:11 +0000

Hi @Mario Gusman<mailto:[email-masked]>,

Can you please contact Broker BR and ask them if tickets can be resent for the order? If so, buyer has confirmed address as below.

Thanks,

Laura McWey

________________________________
From: Brian Sexton
Sent: Tuesday 29 January 2019 16:59:22
To: Laura McWey
Cc: Rosette Modiri; Joel Luinduladio Samuel
Subject: FW: 18888316 - Broker-BR - Ed Sheeran - 14/02/2019 16:30 - Resend tickets

Hi Laura,

These tickets were returned to sender (buyer fault) now they have confirmed they address, could someone please ask the Broker BR to resend;

Marcelo Souza

RUA YOSHIMI WATANABE, 62

CONDOMÍNIO DAMHA II

PRESIDENTE PRUDENTE

SP

19053762

BR

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Tuesday 29 January 2019 16:58
To: Brian Sexton <[email-masked]>
Cc: Joel Luinduladio Samuel <[email-masked]>
Subject: 18888316 - Broker-BR - Ed Sheeran - 14/02/2019 16:30 - Resend tickets

Hi Brian,

The tickets of this order have been returned to the sender as the buyer was not available at the time of delivery. The buyer has confirmed the same delivery address and he's requesting the new delivery.

Could you please contact seller support to inform Broker BR to reship the tickets to the address below.

Marcelo Souza

RUA YOSHIMI WATANABE, 62

CONDOMÍNIO DAMHA II

PRESIDENTE PRUDENTE

SP

19053762

BR

Kind Regards,

Rosette

________________________________

From: "Joel Luinduladio Samuel" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 January, 2019 21:27:15
Subject: 18888316 - Broker-BR - Ed Sheeran - 14/02/2019 16:30 - Resend tickets

Hi Rose,

This is in reference to case I received under TID : 18888316, Resend tickets

The tickets for this order have been returned to sender as the buyer was out of station and no one was available at the delivery address. I called buyer and he confirmed the delivery address in the account is correct.

Can you please contact SS team to ask Broker BR to resend tickets to this buyer.

Kind Regards,

Joel