Subject: E-3084736 18840454 - Broker UK - Ozzy Osbourne & Judas Priest - 03/02/2019 - Buyer emailed informing that the event has been cancelled or postponed
From: Brian Sexton <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 29 Jan 2019 07:57:05 +0000

Hi,

Could someone please confirm if this event has been postponed? (template below).

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Monday 28 January 2019 16:03
To: Brian Sexton <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Subject: 18840454 - Broker UK - Ozzy Osbourne & Judas Priest - 03/02/2019 - Buyer emailed informing that the event has been cancelled or postponed

Hi Brian,

The buyer of this order is asking for refund, stating that the event has been postponed and the agent investigated on the official website online and has confirmed the information.

Can you please contact EDM department to investigate on this information and to mark the event as postponned on our website.

Kind Regards,
Rosette
________________________________
From: "Edivaldo Manuel Augusto Pereira" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 28 January, 2019 20:05:20
Subject: 18840454 - Broker UK - Ozzy Osbourne & Judas Priest - 03/02/2019 - Buyer emailed informing that the event has been cancelled or postponed

Hi Rose,

This is in reference to TID 18840454. The buyer called chasing refund as the event was postponed.
No email has been sent to the buyer regarding the new date.

Transaction/ Listing number: 18959262
Event ID: 3084736
Event Name: Ozzy Osbourne & Judas Priest
Event Date: 03/02/2019
Geography: Manchester Arena, Manchester, GB
Username: [email-masked]<mailto:[email-masked]>
What needs to be done: No new date announced yet
Link as proof: http://www.blabbermouth.net/news/ozzy-osbournes-flu-forces-postponement-of-first-four-shows-of-u-k-tour/<https://protect-eu.mimecast.com/s/fCPOCnxV2cGXzQLC9yF9g?domain=allianzparque.com.br>
Link to viagogo page: https://www.viagogo.com/ww/Concert-Tickets/Hard-Rock-Metal/Ozzy-Osbourne-Tickets/E-3084736<https://protect-eu.mimecast.com/s/JB-hCp864Fz9GPLiY4zx7?domain=viagogo.com>

Regards,
Edivaldo