Subject: FW: 3217996 , Broker US , Peter Cetera , 25/01/2019 , Buyer called informing that event has been cancelled
From: Brian Sexton <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 29 Jan 2019 07:55:34 +0000

Hi,

Could someone please confirm if this event has been cancelled?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Monday 28 January 2019 16:09
To: Brian Sexton <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Subject: 3217996 , Broker US , Peter Cetera , 25/01/2019 , Buyer called informing that event has been cancelled

Hi Brian,

The buyer of this order claimed that the particular event is cancelled but there is no such information on our system. The agent investigated on the official website online and has confimed the same information.

Could you please inform EDM team to investigate on this infomrtaion and to mark the event as cancelled on our website.

Transaction/ Listing number: 19539551 /260101362
Event ID:  3217996
Event Name: Peter Cetera
Event Date: 25/01/2019 20:00
Geography: Beau Rivage Theatre, Resort and Casino, Biloxi, US
Username:  [email-masked]<mailto:[email-masked]> , Carla Anauate
What needs to be done: We need to check if event has been cancelled
Link as proof: https://www1.ticketmaster.com/peter-cetera-at-beau-rivage-theatre-biloxi-mississippi-01-25-2019/event/1B005534CD2AAE2E#efeat6916<https://protect-eu.mimecast.com/s/dzggCOMomfANJPMhEsteD?domain=www1.ticketmaster.com>
Link to viagogo page: Link does not exist as event has passed.

Kind Regards,
Rosette
________________________________
From: "Kannedy Namir De Carvalho Barai" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 28 January, 2019 20:11:16
Subject: 3217996 , Broker US , Peter Cetera , 25/01/2019 , Buyer called informing that event has been cancelled

Hi Rosette,

In reference to TID: 19539551 and Event ID : 3217996, buyer called informing that event has been cancelled and she is now chasing refund. We have not yet been notified that event was cancelled. Checked Ticketmaster webpage and it says that event was cancelled.

Transaction/ Listing number: 19539551 /260101362
Event ID:  3217996
Event Name: Peter Cetera
Event Date: 25/01/2019 20:00
Geography: Beau Rivage Theatre, Resort and Casino, Biloxi, US
Username:  [email-masked]<mailto:[email-masked]> , Carla Anauate
What needs to be done: We need to check if event has been cancelled
Link as proof: https://www1.ticketmaster.com/peter-cetera-at-beau-rivage-theatre-biloxi-mississippi-01-25-2019/event/1B005534CD2AAE2E#efeat6916<https://protect-eu.mimecast.com/s/dzggCOMomfANJPMhEsteD?domain=www1.ticketmaster.com>
Link to viagogo page: Link does not exist as event has passed.

Could you please check if event has been cancelled?

Regards,
Kannedy