Subject: 18840454 - Broker UK - Ozzy Osbourne & Judas Priest - 03/02/2019 - Buyer emailed informing that the event has been cancelled or postponed
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Mon, 28 Jan 2019 09:02:42 -0700 (MST)

Hi Brian, 

The buyer of this order is asking for refund, stating that the event has been postponed and the agent investigated on the official website online and has confirmed the information. 

Can you please contact EDM department to investigate on this information and to mark the event as postponned on our website. 

Kind Regards, 
Rosette 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 28 January, 2019 20:05:20 
Subject: 18840454 - Broker UK - Ozzy Osbourne & Judas Priest - 03/02/2019 - Buyer emailed informing that the event has been cancelled or postponed 

Hi Rose, 

This is in reference to TID 18840454. The buyer called chasing refund as the event was postponed. 
No email has been sent to the buyer regarding the new date. 

Transaction/ Listing number: 18959262 
Event ID: 3084736 
Event Name: Ozzy Osbourne & Judas Priest 
Event Date: 03/02/2019 
Geography: Manchester Arena, Manchester, GB 
Username: [email-masked] 
What needs to be done: No new date announced yet 
Link as proof: [ http://www.allianzparque.com.br/agenda/evento/361 | http://www.blabbermouth.net/news/ozzy-osbournes-flu-forces-postponement-of-first-four-shows-of-u-k-tour/ ] 
Link to viagogo page: https://www.viagogo.com/ww/Concert-Tickets/Hard-Rock-Metal/Ozzy-Osbourne-Tickets/E-3084736 

Regards, 
Edivaldo