Subject: Re: 19882893 - Broker - JP-Cirque du Soleil - Kurios- 27/01/2019 14:30 - No tickets received
From: Charlotte Shih <[email-masked]>
To: Joanna Yang <[email-masked]>, Robert Cosgrove <[email-masked]>, Rosette Modiri <[email-masked]>, CSLeads.APAC <[email-masked]>
Cc: Shavez Ahmed <[email-masked]>
Date: Sun, 27 Jan 2019 06:42:14 +0000

Hi Joanna,

I called B but no answer. I left VM to ask B to contact us if no tix received.

Tix are shipped after B's last contact for chasing tix.

From TN, we can assume that tix are received by B as KARIYA post office is the post office near B's DA.

If there is any further action you need me to take, please feel free to let me know.

Kind regards,

Charlotte

________________________________
From: Joanna Yang
Sent: 27 January 2019 14:11:09
To: Robert Cosgrove; Rosette Modiri; CSLeads.APAC; Charlotte Shih
Cc: Shavez Ahmed
Subject: Re: 19882893 - Broker - JP-Cirque du Soleil - Kurios- 27/01/2019 14:30 - No tickets received

@Charlotte Shih<mailto:[email-masked]>: can you please assist to see if B has receive the ticket as JP broker shipped after MSBD and JP Post shown as collected at the counter on 26/01/2019 prior to the event on 27/1/2019? Thanks.

Best Regards,

Joanna.Yang
CSAPAC Customer Facing Team Lead
Team Leader : Jessie Tang

________________________________
From: Robert Cosgrove
Sent: 26 January 2019 20:48:26
To: Rosette Modiri; CSLeads.APAC
Cc: Shavez Ahmed
Subject: RE: 19882893 - Broker - JP-Cirque du Soleil - Kurios- 27/01/2019 14:30 - No tickets received

@CSLeads.APAC<mailto:[email-masked]> – Can you assign to a JP agent to review.

Thanks

Robert

From: Rosette Modiri <[email-masked]>
Sent: Saturday 26 January 2019 10:28
To: Robert Cosgrove <[email-masked]>
Cc: Shavez Ahmed <[email-masked]>
Subject: 19882893 - Broker - JP-Cirque du Soleil - Kurios- 27/01/2019 14:30 - No tickets received

Hi Rob,

The buyer of this order is chasing their tickets as the event is in few hours and Broker JP missed the MSBD.

Can you please contact seller support to check with Broker JP whether they can fulfil or not.

Kind Regards,

Rosette

________________________________

From: "Shavez Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 26 January, 2019 15:44:37
Subject: TID:19882893 -Power Seller  Broker - JP-Cirque du Soleil - Kurios- 27/01/2019 14:30 - No tickets received

Hi Rossete,

In reference to TID:19882893.

Buyer Emailed us claimig that he stiil has not recieved any tickets till now. The Event is 19 hours away and the MSBD was 20/01/2019.

could you please get in touch with the seller support team so they can contact the seller and ask him whether he is able to fulfil the sale or not.

Kind regards,

Shavez.