Subject: Re: 20081220 - Broker-BR - Jota Quest - 30/03/2019 22:00 - Br cancellation
From: Nuno Correia <[email-masked]>
To: Laura McWey <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Joel Luinduladio Samuel <[email-masked]>
Date: Thu, 24 Jan 2019 14:53:53 +0000

Hi all,

Tickets not shipped. Emailed broker confirming cancellation.

Best Regards,

Nuno Correia|

________________________________
From: Laura McWey
Sent: 24 January 2019 14:20:38
To: Brian Sexton; Nuno Correia
Cc: Rosette Modiri; Joel Luinduladio Samuel
Subject: Re: 20081220 - Broker-BR - Jota Quest - 30/03/2019 22:00 - Br cancellation

Hi @Nuno Correia<mailto:[email-masked]>,

Can you please contact Broker BR and confirm if tickets have been shipped yet?

Thanks,

Laura McWey

________________________________
From: Brian Sexton
Sent: Thursday 24 January 2019 14:17:40
To: Laura McWey
Cc: Rosette Modiri; Joel Luinduladio Samuel
Subject: FW: 20081220 - Broker-BR - Jota Quest - 30/03/2019 22:00 - Br cancellation

Hi Laura,

Could someone please check with this Broker BR if they have shipped the tickets? The buyer is requesting and is entitled to BR cancellation.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Thursday 24 January 2019 12:03
To: Brian Sexton <[email-masked]>
Cc: Joel Luinduladio Samuel <[email-masked]>
Subject: 20081220 - Broker-BR - Jota Quest - 30/03/2019 22:00 - Br cancellation

Hi Brian,

The buyer of this order has requested to cancel the order as per brazilian right and she meets the brazilian cancellation criteria.

The order is in Pending User Entered Tracking, can you please contact seller support to check with Broker BR if they have shipped the tickets yet?

Kind Regards,

Rosette

________________________________

From: "Joel Luinduladio Samuel" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 24 January, 2019 17:13:26
Subject: 20081220 - Broker-BR - Jota Quest - 30/03/2019 22:00 - Br cancellation

Hi Rose,

This is in reference to TID 20081220. The buyer called requesting to cancel the purchase as per BR right to cancel.

As the TS is "Pending User Entered Tracking" we cannot cancel as there is a possibility that those tickets have been shipped.

Could you please ask SS team to contact Broker in order to find out if the tickets have been shipped? And if not, advise Broker BR that the sale is being cancelled

Regards,

Joel