Subject: E-2847735 - 19478236 ; Fan Seller ;Nantes vs St. Etienne ; 26/01/2019 17:00 ; event rescheduled
From: Brian Sexton <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Sidje <[email-masked]>
Date: Thu, 24 Jan 2019 14:07:43 +0000

Hi,

Could the event date here please be updated to 31/01/2019?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Thursday 24 January 2019 11:39
To: Brian Sexton <[email-masked]>
Cc: Sidje <[email-masked]>
Subject: 19478236 ; Fan Seller ;Nantes vs St. Etienne ; 26/01/2019 17:00 ; event rescheduled

Hi Brian,

The buyer of this order claimed about the event time, the agent investigated online and found out that the particular event has been rescheduled to 31/01/2019 however there is no such information on our website.

Can you please contact EDM department to investigate on this information and to update the correct date on our website.

- Transaction/ Listing number : 19478236
- Event ID:  2847735
- Event Name:  Nantes vs St. Etienne
- Event Date:  26/01/2019 17:00
- Geography: Nantes
- Username: [email-masked]<mailto:[email-masked]>
- What needs to be done: the event has been rescheduled to 30/01/19, we need to update event date
- Link as proof: https://www.matchendirect.fr/live-score/nantes-saint-etienne.html<https://protect-eu.mimecast.com/s/V-XKClxVZco1o25IGVq8q?domain=matchendirect.fr>
- Link to viagogo page: https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Ligue-1/AS-Saint-Etienne-Tickets/E-2847735<https://protect-eu.mimecast.com/s/2ZsxCmOV1C5p5jKsOezEz?domain=viagogo.com>

Kind Regards,
Rosette
________________________________
From: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
To: "Robert Cosgrove" <[email-masked]<mailto:[email-masked]>>
Cc: "Sidje" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 January, 2019 22:38:22
Subject: 19478236 ; Fan Seller ;Nantes vs St. Etienne ; 26/01/2019 17:00 ; event rescheduled

Hi Robert,

The buyer of this order claimed about the event time, the agent investigated online and found out that the particular event has been rescheduled to 31/01/2019 however there is no such information on our website.

Can you please contact EDM department to investigate on this information and to update the correct date on our website.

- Transaction/ Listing number : 19478236
- Event ID:  2847735
- Event Name:  Nantes vs St. Etienne
- Event Date:  26/01/2019 17:00
- Geography: Nantes
- Username: [email-masked]<mailto:[email-masked]>
- What needs to be done: the event has been rescheduled to 30/01/19, we need to update event date
- Link as proof: https://www.matchendirect.fr/live-score/nantes-saint-etienne.html<https://protect-eu.mimecast.com/s/V-XKClxVZco1o25IGVq8q?domain=matchendirect.fr>
- Link to viagogo page: https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Ligue-1/AS-Saint-Etienne-Tickets/E-2847735<https://protect-eu.mimecast.com/s/2ZsxCmOV1C5p5jKsOezEz?domain=viagogo.com>

Kind Regards,
Rosette
________________________________
From: "Sidje" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 January, 2019 22:20:32
Subject: 19478236 ; Fan Seller ;Nantes vs St. Etienne ; 26/01/2019 17:00 ; event rescheduled

Hi Rosette

Buyer emailed complaining about event starting time. Actually event has been re-rescheduled to 31/01/2019, as per system note event Rescheduled to 26/01/19 which is wrong. checked on google and found out that event has been rescheduled to 31/01/19.

Can you please forward this to EDM?

Template:
- Transaction/ Listing number : 19478236
- Event ID:  2847735
- Event Name:  Nantes vs St. Etienne
- Event Date:  26/01/2019 17:00
- Geography: Nantes
- Username: [email-masked]<mailto:[email-masked]>
- What needs to be done: the event has been rescheduled to 30/01/19, we need to update event date

- Link as proof: https://www.matchendirect.fr/live-score/nantes-saint-etienne.html<https://protect-eu.mimecast.com/s/V-XKClxVZco1o25IGVq8q?domain=matchendirect.fr>
- Link to viagogo page: https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Ligue-1/AS-Saint-Etienne-Tickets/E-2847735<https://protect-eu.mimecast.com/s/2ZsxCmOV1C5p5jKsOezEz?domain=viagogo.com>

Regards,
Sidje