Subject: 20081220 - Broker-BR - Jota Quest - 30/03/2019 22:00 - Br cancellation
From: Joel Luinduladio Samuel <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 24 Jan 2019 04:43:26 -0700 (MST)

Hi Rose, 

This is in reference to TID 20081220. The buyer called requesting to cancel the purchase as per BR right to cancel. 

As the TS is "Pending User Entered Tracking" we cannot cancel as there is a possibility that those tickets have been shipped. 
Could you please ask SS team to contact Broker in order to find out if the tickets have been shipped? And if not, advise Broker BR that the sale is being cancelled 

Regards, 
Joel