Subject: Re: 19463368 -Power Seller - Boston Celtics vs Cleveland Cavaliers -23/01/2019 19:30 - TD Garden, Boston, US - Buyer Called - i received my tickets, why i am being refunded ?
From: Rosette Modiri <[email-masked]>
To: eduardo Filipe Fernanadez <[email-masked]>
Date: Thu, 24 Jan 2019 03:20:43 -0700 (MST)

Hi Eduardo, 

I just read the case history, the buyer was already been informed about the refund while buyer still wanted to use the same tickets, that one is no longer viagogo's responsibility as the order has already been refunded. 

Rosette, 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 23 January, 2019 22:08:52 
Subject: 19463368 -Power Seller - Boston Celtics vs Cleveland Cavaliers -23/01/2019 19:30 - TD Garden, Boston, US - Buyer Called - i received my tickets, why i am being refunded ? 

Hi Rosette! 

In reference TID : 19463368 Buyer was refunded, Reason: Seller did not fulfil. Therefore, Buyer informed that has received the tickets and will attend the event. 
- According the case history, Seller did not fulfil, how then the tickets were sent to the Buyer? 

Can you please help here ? 

Thank you! 
Eduardo Fernandez