Subject: Re: Case ID : 15232172 , TID: 19755512 , Fan seller , Jacky Cheung , 15/01/2019 , Customer emailed informing that his seller account has been hacked
From: Rosette Modiri <[email-masked]>
To: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Wed, 23 Jan 2019 02:14:47 -0700 (MST)

Hi Kannedy, 

The case has been escalated to payment . 

Rosette, 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 22 January, 2019 22:09:13 
Subject: Case ID : 15232172 , TID: 19755512 , Fan seller , Jacky Cheung , 15/01/2019 , Customer emailed informing that his seller account has been hacked 

Hi Rosette, 

In reference to case: 15232172, customer emailed informing that his seller account under TID: 19755512 has been hacked and had details changed such as payment details, email address and name. I had previously escalated case to fraud team and they have come back asking me to coordinate with payment team. 

Could you please check this out and contact payment team as advised? 

Regards, 
Kannedy