Subject: Re: 20045673 - Broker CO - Joan Manuel Serrat - 22/03/2019 20:00 - contact SS
From: Rosette Modiri <[email-masked]>
To: Himadri Sharma <[email-masked]>
Date: Wed, 23 Jan 2019 01:57:28 -0700 (MST)

Hi Himadri, 

The tickets need to be personalised, please call the buyer and try to convince and inform them that if they are unable to access the event, they'll not be eligible for refund. 

Rosette, 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 23 January, 2019 11:17:25 
Subject: 20045673 - Broker CO - Joan Manuel Serrat - 22/03/2019 20:00 - contact SS 

Hi Rose, 

The seller had informed us that the tickets need to be personalised. The buyer has been asked for personalisation details 2 times but she doesnt want to give any infor and is asking for the tickets without personalisation. She also said that she spoke to the organizers and they said that personalisation is not important. Can you please inform the seller that the buyer is not giving any info? 

Regards, 
Himadri