Subject: FW: 2845132 - Broker FR - Angele - 08/02/2019 - buyer emailed claiming to receive his tickets on time as the event date change
From: Brian Sexton <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Butila Sasi Yannick <[email-masked]>
Date: Tue, 22 Jan 2019 12:29:13 +0000

Hi,

Could someone please confirm if this event has been reschedule to 24/01/2019?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Tuesday 22 January 2019 12:00
To: Brian Sexton <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Subject: 2845132 - Broker FR - Angele - 08/02/2019 - buyer emailed claiming to receive his tickets on time as the event date change

Hi Brian,

The buyer of this order claimed that the event is rescheduled from 08/02/2019 to 24/01/2019, the agent investigated online and confirmed this information.

Can you please contact EDM department to investigate on this information and to update correct event date on our website.

•           Transaction/ Listing number :19501236/301017593

•           Event ID: 2845132

•           Event Name: Angele

•           Event Date: 08/02/2019

•           Geography: La Laiterie, strasbourg, France

•           Username: [email-masked]<mailto:[email-masked]>

•           What needs to be done:  rescheduled with the new date of 24/01/2019

•           Link as proof: https://www.infoconcert.com/ticket/concert-angele-strasbourg/1120973.html<https://protect-eu.mimecast.com/s/o6gbCmOV1C55lxvFGX6yn?domain=infoconcert.com>

Kind Regards,
Rosette
________________________________
From: "Butila Sasi Yannick" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 22 January, 2019 15:11:00
Subject: 2845132 - Broker FR - Angele - 08/02/2019 - buyer emailed claiming to receive his tickets on time as the event date change

With reference to the TID:19501236, buyer emailed asked when he will received his ticket as the event date change to 08/02/2019 to 24/01/2019. and the information

Can you please contact EDM team to update the date of this event ?

Template:

•           Transaction/ Listing number :19501236/301017593

•           Event ID: 2845132

•           Event Name: Angele

•           Event Date: 08/02/2019

•           Geography: La Laiterie, strasbourg, France

•           Username: [email-masked]<mailto:[email-masked]>

•           What needs to be done:  rescheduled with the new date of 24/01/2019

•           Link as proof: https://www.infoconcert.com/ticket/concert-angele-strasbourg/1120973.html<https://protect-eu.mimecast.com/s/o6gbCmOV1C55lxvFGX6yn?domain=infoconcert.com>

Regards,
Butila