Subject: RE: 19419064 - Fan Seller - Mark Knopfler & Band - 30/04/2019 21:00 - Correct delivery address
From: Jose Sanchez <[email-masked]>
To: Garazi Beaumont <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Joel Luinduladio Samuel <[email-masked]>
Date: Tue, 22 Jan 2019 09:36:41 +0000

Hi all,

Seller has been advised about the address and was asked to ship.

Please inform buyer to check the same tracking number later on today as this should be updated as soon as the seller bring tickets to the post office.

Kind regards,
José Eduardo Sánchez
Seller Support Agent
[viagogo]

________________________________
From: Garazi Beaumont
Sent: Monday, January 21, 2019 1:39:13 PM
To: Brian Sexton; Jose Sanchez
Cc: Rosette Modiri; Joel Luinduladio Samuel
Subject: Re: 19419064 - Fan Seller - Mark Knopfler & Band - 30/04/2019 21:00 - Correct delivery address

@Jose Sanchez<mailto:[email-masked]> can you please inform the seller of the below?

Kind Regards,
Garazi
Senior Seller Support Agent
Team Lead Nikita Griffin

________________________________
From: Brian Sexton
Sent: 21 January 2019 13:25:59
To: Garazi Beaumont
Cc: Rosette Modiri; Joel Luinduladio Samuel
Subject: FW: 19419064 - Fan Seller - Mark Knopfler & Band - 30/04/2019 21:00 - Correct delivery address

Hi Garazi,

Redirection from TID 18856047 to 19419064

Could someone please ask the Broker PT to ship tickets to the final buyer;

Luiz Eduardo Barreto

Avenida Visconde de Valmor,

23 - Reis do chão-Direita

1000-292

Lisboa,

Portugal

Ph# +351 (0) 910555371

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Monday 21 January 2019 13:05
To: Brian Sexton <[email-masked]>
Cc: Joel Luinduladio Samuel <[email-masked]>
Subject: 19419064 - Fan Seller - Mark Knopfler & Band - 30/04/2019 21:00 - Correct delivery address

Hi Brian,

This is an active redirection from TID 18856047 to 19419064, the original seller (Broker PT) could not ship the tickets because the final buyer's address was incorrect. Actually the final buyer TID 19419064 confirmed that the delivery address provided is correct.

Can you please contact seller support to provide the below address to Broker PT, tid 18856047 in order to ship the tickets to buyer.

Luiz Eduardo Barreto

Avenida Visconde de Valmor,

23 - Reis do chão-Direita

1000-292

Lisboa,

Portugal

Ph# +351 (0) 910555371

Kind Regards,

Rosette

________________________________

From: "Joel Luinduladio Samuel" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 19 January, 2019 20:36:55
Subject: 19419064 - Fan Seller - Mark Knopfler & Band - 30/04/2019 21:00 - Correct delivery address

Hi, Rose

This is in reference to case I received under TID : 19866235, Correct delivery address

I called buyer and buyer confirm that address provided is correct. This is an active redirection case, address should be forward to original seller under transaction 18856047.

Can you please contact SS team to provide the below delivery address to Broker PT in order to send the tickets to buyer.

Luiz Eduardo Barreto

+351 (0) 910555371

Avenida Visconde de Valmor,

23 - Reis do chão-Direita

1000-292

Lisboa,

Portugal

Kind Regards,

Joel