Subject: RE: E-3441893: TID 19976824 - Broker MX - Chayanne - 05/03/2019 20:30 - cancelled event
From: Daniel Marchand <[email-masked]>
To: Brian Sexton <[email-masked]>, On-call Data Management <[email-masked]>, Irene Hernandez <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Himadri Sharma <[email-masked]>
Date: Mon, 21 Jan 2019 19:41:06 +0000

Hi Brian,

@Irene Hernandez<mailto:[email-masked]> is on it and will get back to us once she gets a response

Best,
Daniel

From: Brian Sexton
Sent: Monday, January 21, 2019 8:27 AM
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Himadri Sharma <[email-masked]>
Subject: E-3441893: TID 19976824 - Broker MX - Chayanne - 05/03/2019 20:30 - cancelled event

Hi,

Could someone please confirm if this event has been cancelled?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Monday 21 January 2019 12:47
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Himadri Sharma <[email-masked]<mailto:[email-masked]>>
Subject: 19976824 - Broker MX - Chayanne - 05/03/2019 20:30 - cancelled event

Hi Brian,

The buyer informed the event is cancelled and asking for refund. The agent investigated online and has confirmed the information however there's no such information on our website.

Could please contact EDM team to investigate on this information and to mark the event as cancelled on our system.

Event ID: 3441893
Event Name: Chayanne
Event Date: 05/03/2019 20:30
Geography: Estadio de Béisbol Beto Ávila Cancún, Cancún, MX
Username: [email-masked]<mailto:[email-masked]>
What needs to be done: The event has been cancelled. EDM needs to be notified
Link as proof: http://grilloporteno.com/2019/01/19/chayanne-cancela-su-concierto-en-cancun/<https://protect-eu.mimecast.com/s/YlY4Cq7XgIOOgNjiZJeN8?domain=grilloporteno.com>
Link to viagogo page: https://www.viagogo.com/Concert-Tickets/Rock-and-Pop/Chayanne-Tickets/E-3441893<https://protect-eu.mimecast.com/s/w7WRCr8NjFAAyZlSzNdiq?domain=viagogo.com>

Kind Regards,
Rosette
________________________________
From: "Himadri Sharma" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 January, 2019 11:48:38
Subject: 19976824 - Broker MX - Chayanne - 05/03/2019 20:30 - cancelled event

Hi Rose,

The buyer claims that the event has been cancelled. There are some news that suggests that the event has been cancelled, Can you please get this rectified from EDM?

Transaction/ Listing number : 19976824 / 324776327

Event ID: 3441893
Event Name: Chayanne
Event Date: 05/03/2019 20:30
Geography: Estadio de Béisbol Beto Ávila Cancún, Cancún, MX
Username: [email-masked]<mailto:[email-masked]>
What needs to be done: The event has been cancelled. EDM needs to be notified
Link as proof: http://grilloporteno.com/2019/01/19/chayanne-cancela-su-concierto-en-cancun/<https://protect-eu.mimecast.com/s/YlY4Cq7XgIOOgNjiZJeN8?domain=grilloporteno.com>
Link to viagogo page: https://www.viagogo.com/Concert-Tickets/Rock-and-Pop/Chayanne-Tickets/E-3441893<https://protect-eu.mimecast.com/s/w7WRCr8NjFAAyZlSzNdiq?domain=viagogo.com>

Regards,
Himadri