Subject: Team India - Performance Report - 14/01/2019 - 20/01/2019
From: Brian Sexton <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>, Charanjit Singh <[email-masked]>, Kritika Mirchandani <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, Rosette Modiri <[email-masked]>, Worchuirin M <[email-masked]>, Anurag Pradhan <[email-masked]>, Mansi Chhabra <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 21 Jan 2019 10:47:05 +0000

Hi all,

Please see attached the performance report for last week.

37 agents had CSS higher than 30%.
6 agents had FCR higher than 60%.

Kind regards,
Brian Sexton
Team Leader India
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