Subject: Re: 17624664 ; Broker UK ; Snow Patrol ; 31/01/2019 18:30 ; wrong tix
From: Rosette Modiri <[email-masked]>
To: Sidje <[email-masked]>
Date: Mon, 21 Jan 2019 00:36:34 -0700 (MST)

Please open the case your follow up was overdue. 

Rosette, 

From: "Rosette Modiri" <[email-masked]> 
To: "Sidje" <[email-masked]> 
Sent: Monday, 21 January, 2019 13:05:58 
Subject: Re: 17624664 ; Broker UK ; Snow Patrol ; 31/01/2019 18:30 ; wrong tix 

Hi Ginette, 

Exactly it's our system error, please follow the wrong ticket process, seller will not be charged. 

Rosette, 

From: "Sidje" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 18 January, 2019 16:58:37 
Subject: 17624664 ; Broker UK ; Snow Patrol ; 31/01/2019 18:30 ; wrong tix 

Hi Rosette, 

Buyer emailed complaining about seat location. Actually while purchasing buyer saw on the platform Section: 327 but seller listed tix as Section: Floor which is different. It is product error. 

Can you please advise? 

Regards, 
Sidje