Subject: Fwd: 18788267 - Fan seller - Tears for Fears - 09/02/2018 - Seller listed tickets incorrectly
From: Rosette Modiri <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Cc: Daniel Lupini Ndala <[email-masked]>
Date: Fri, 18 Jan 2019 09:55:00 -0700 (MST)

Hi Edi, 

Please find below the update from Daniel. 

Rosette, 

From: "Daniel Lupini Ndala" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 18 January, 2019 22:23:26 
Subject: Re: 18788267 - Fan seller - Tears for Fears - 09/02/2018 - Seller listed tickets incorrectly 

Hi Rosette, 

The Buyer has accepted the ALT tickets with the partial refund of £20. 

Regards 
Daniel 

From: "Rosette Modiri" <[email-masked]> 
To: "Daniel Lupini Ndala" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Friday, 18 January, 2019 21:38:08 
Subject: 18788267 - Fan seller - Tears for Fears - 09/02/2018 - Seller listed tickets incorrectly 

Hi Dan, 

As discussed, can you please take the ownership of the below case. 

Rosette, 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 18 January, 2019 19:58:28 
Subject: 18788267 - Fan seller - Tears for Fears - 09/02/2018 - Seller listed tickets incorrectly 

Hi Rose, 

In reference to TID 18788267. The seller emailed informing that he does not have the tickets listed(R 328). 
Instead he has R 329. 

Could you please ask a french agent to contact the buyer and offer partial 15% refund, 20% voucher or what he purchased? 

Regards, 
Edivaldo