Subject: RE: 19593798 - Power Seller, Ticket Network - 8 day(s), 19 hours away - 8 day(s), 19 hours away - Buyer emailed stating that the event Venue is different on the tickets.
From: Arnaud Valentin <[email-masked]>
To: Brian Sexton <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, eduardo Filipe Fernanadez <[email-masked]>
Date: Fri, 18 Jan 2019 12:27:35 +0000

Hi Brian,

Doesn’t seem like this event is postponed or the venue is incorrect. Seems to be we have the right info.

Ticketmaster is still selling for it.

https://www1.ticketmaster.com/event/1700552F936439FF?_ga=2.124993165.64710040.1547814349-2003057301.1547727842

Best,
Arnaud

From: Brian Sexton <[email-masked]>
Sent: Friday, January 18, 2019 7:08 AM
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; eduardo Filipe Fernanadez <[email-masked]>
Subject: FW: 19593798 - Power Seller, Ticket Network - 8 day(s), 19 hours away - 8 day(s), 19 hours away - Buyer emailed stating that the event Venue is different on the tickets.

Hi,

Could someone please check if this event has been rescheduled? E- 3132364

On Viagogo Platform the Venue is :
Silver Legacy Casino, Reno, US
Accounding to the information printed on the ticket, the Venue is:
Lincolnshire Illinois
Some website have different information, just give a look a the ones below:
-https://www.ticketmonster.com/buy-Million-Dollar-Quartet-tickets-at-Marriott-Theater-Lincolnshire-Illinois-01-26-2019/1573232
-https://www.ticketoffices.com/Million-Dollar-Quartet/2506/2850522

Kind regards,
Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Friday 18 January 2019 10:55
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: eduardo Filipe Fernanadez <[email-masked]<mailto:[email-masked]>>
Subject: 19593798 - Power Seller, Ticket Network - 8 day(s), 19 hours away - 8 day(s), 19 hours away - Buyer emailed stating that the event Venue is different on the tickets.

Hi Brian,

The buyer of this order is claiming about the wrong venue on the tickets. He had purchased the tickets for The Million Dollar Quartet at Silver Legacy Casino, Reno, US however on the tickets the venue is Lincolnshire Illinois.

Can you please contact EDM team to investigate whether the event has been relocated or not.

Kind Regards,
Rosette
________________________________
From: "eduardo Filipe Fernanadez" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 18 January, 2019 14:09:17
Subject: 19593798 - Power Seller, Ticket Network - 8 day(s), 19 hours away - 8 day(s), 19 hours away - Buyer emailed stating that the event Venue is different on the tickets.

Hi Rosette!

In reference TID:19593798, Buyer emailed stating that the event  venue is different than the one printed on the tickets.

On Viagogo Platform the Venue is :

Silver Legacy Casino, Reno, US

Accounding to the information printed on the ticket, the Venue is:

Lincolnshire Illinois

Some website have different information, just give a look a the ones below:

-https://www.ticketmonster.com/buy-Million-Dollar-Quartet-tickets-at-Marriott-Theater-Lincolnshire-Illinois-01-26-2019/1573232<https://protect-eu.mimecast.com/s/_PydC6X7DToo7gAupmKV-?domain=ticketmonster.com>

-https://www.ticketoffices.com/Million-Dollar-Quartet/2506/2850522<https://protect-eu.mimecast.com/s/4V3NC717Efmm20xFWvHiC?domain=ticketoffices.com>

Can you please help here?

Thank you!

Eduardo Fernandez