Subject: Re: 19670627 - Fan Seller - Lady Gaga Enigma - 26/01/2019 20:00 - assign a night agent
From: Virendra Singh <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Thu, 17 Jan 2019 16:43:12 -0700 (MST)

Dear Anurag, 

Thank you for your email. Case has been actioned. 

Best regards, 
Virendra Singh 

From: "Anurag Pradhan" <[email-masked]> 
To: "Virendra Singh" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 18 January, 2019 04:19:02 
Subject: Fwd: 19670627 - Fan Seller - Lady Gaga Enigma - 26/01/2019 20:00 - assign a night agent 

Hi Virendra, 

Please take ownership of this account. 

Regards, 

Anurag. 

From: "Rosette Modiri" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Himadri Sharma" <[email-masked]> 
Sent: Thursday, 17 January, 2019 14:53:52 
Subject: 19670627 - Fan Seller - Lady Gaga Enigma - 26/01/2019 20:00 - assign a night agent 

Hi Anurag, 

The seller uploaded the screenshot of the tickets and was told by email to provide the correct the original PDF, the seller needs to be called in this case. 

Can you please assign the case to a night shift agent to call the seller. 

Regards, 
Rosette 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 17 January, 2019 14:18:27 
Subject: 19670627 - Fan Seller - Lady Gaga Enigma - 26/01/2019 20:00 - assign a night agent 

Hi Rose, 

I have been following this case from many days. The seller has uploaded the screenshot of the tickets and needs to provide e tickets(pdf) instead. Can you please assign anight agent so that he can call the seller? 

Regards, 
Himadri