Subject: Re: 19996696 - Broker - UK - Washington Wizards vs New York Knicks - NBA London 2019 - 17/01/2019 18:30 - Issues downloading tickets
From: Rosette Modiri <[email-masked]>
To: Joel Luinduladio Samuel <[email-masked]>
Date: Thu, 17 Jan 2019 04:56:36 -0700 (MST)

Hi Joel, 

a different agent flagged it already to send the case via CM. 

Rosette, 

From: "Joel Luinduladio Samuel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 17 January, 2019 15:39:29 
Subject: 19996696 - Broker - UK - Washington Wizards vs New York Knicks - NBA London 2019 - 17/01/2019 18:30 - Issues downloading tickets 

Hi Rose! 

This is in reference to the email I have received under the TID- 19890942 - Issues downloading tickets 

Buyer emailed stating that is unable to download tickets, checked the transactions tickets has been uploaded already email buyer again with the link to download but no success, Waiting for an update ASAP as the event is 9 hours away. 

Can you please check with the relevant team why this buyer is unable to download tickets? 

Regards 
Joel