Subject: Re: 19975138 - FAN SELLER - BTS - 19/01/2019 - close the case on my behalf
From: Rosette Modiri <[email-masked]>
To: Butila Sasi Yannick <[email-masked]>
Date: Wed, 16 Jan 2019 08:17:40 -0700 (MST)

Open this case, I have to investigate the tickets. 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 16 January, 2019 19:53:29 
Subject: 19975138 - FAN SELLER - BTS - 19/01/2019 - close the case on my behalf 

Hi Rosette, 

With reference to TID:19975138, seller confirm she will not fulfill as i move the case in sub i'm unable to close the case. 
Could you please forward this case to relevant team to close the case on my behalf ? 

Regards, 
Butila