Subject: 19893823 - Broker BR - Peppino di Capri - 21/03/2019 - Broker BR needs to informed not to ship the tickets
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 15 Jan 2019 07:00:50 -0700 (MST)

Hi Brian, 

The buyer of this order has requested for cancellation as per brazilian right and she meets the BR cancellation criteria however the order is already in Pending User Entered Tracking. 

Can you please contact seller support to check with Broker BR if the tickets have already been shipped or not. 

Kind Regards, 
Rosette 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 15 January, 2019 19:19:57 
Subject: 19893823 - Broker BR - Peppino di Capri - 21/03/2019 - Broker BR needs to informed not to ship the tickets 

Hi Rose, 

In reference to TID 19893823. The buyer requested to cancel as per the BR right to cancel. 
However the TS shows "Pending User Entered Tracking" and we are unable to determine if the tickets have been sent or not. 

Could you please contact SS team and requested to contact Broker Br to find out if tickets have been shipped or not? 

Regards, 
Edivaldo