Subject: 18899092 ; Broker- FR ; Bigflo & Oli ; 09/12/2018 20:00 ; EDM error
From: Sidje Anne Ginette Ehua <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 14 Jan 2019 06:54:17 -0700 (MST)

Hi Rosette, 

Buyer emailed chasing refund as event has been rescheduled and buyer was not informed. I called Buyer who informed that only 2 persons out 4 person could attend the event due to date change and chasing refund. There is a system note stating 'Event was rescheduled from the 8th of December to the 9th of December but buyers were not informed of the new date before the event took place - EDM error; If the buyer contacts requesting a refund as they could not attend the new date or were not made aware of the date, please let me know' 

Can you please forward this case to Danielle.Whyte for advise? 

Regards, 
Sidje