Subject: Re: 19906032 - Fan Seller - Alejandro Sanz - 08/06/2019 - personalisation issue
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Mon, 14 Jan 2019 02:20:54 -0700 (MST)

Hi Val, 

Please move to pending sub with no seller charge. 

Rosette, 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 13 January, 2019 12:15:18 
Subject: 19906032 - Fan Seller - Alejandro Sanz - 08/06/2019 - personalisation issue 

Respected Ma'am, 

The issue is this is a buyer turned seller which bought on 19723972 (seller is broker and personalised correctly), and sold the tickets on 19906032 but as per event restriction, the tickets cant be repersonalised again from 5/12 onwards. 

Can we replace or sub this order and do not charge the buyer turned seller? As this is an event restriction. 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.