Subject: Re: 17995623 - FAN SELLER - MILTON NASCIMENTO - 16/09/2018 19:00 - Active redirection
From: Rosette Modiri <[email-masked]>
To: Joel Luinduladio Samuel <[email-masked]>
Date: Mon, 14 Jan 2019 01:54:39 -0700 (MST)

Hi Val, 

Please escalate to payment to remove the seller charge, but make a clear CIAN note. 

Rosette, 

From: "Joel Luinduladio Samuel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 13 January, 2019 12:03:15 
Subject: 17995623 - FAN SELLER - MILTON NASCIMENTO - 16/09/2018 19:00 - Active redirection 

Hi Rose, 

This is in reference to case I received under TID : 17995623 , Active redirection 

This is an active redirection case, the original seller did not fulfil under the transaction with TID : 18038137 and buyer was refunded under this transaction, however this buyer has relisted the tickets and we have charge this buyer transseller under the transaction with TID 17995623 and the order was move to Substitution. 

Can you please contact the relevant team to reverse the charge. 

Kind Regards, 
Joel