Subject: RE: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there
From: Nikita Griffin <[email-masked]>
To: LMS Enquiries <[email-masked]>, Julian Dwenger <[email-masked]>, Stephen Blake <[email-masked]>, LMSTeam.DE <[email-masked]>, Julian Hamstra <[email-masked]>, EDLMS Support-DE <[email-masked]>, Matthias Aly <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Lakshay Bhayana <[email-masked]>
Date: Sat, 12 Jan 2019 17:20:03 +0000

@Matthias Aly<mailto:[email-masked]> can you call the buyer here

From: LMS Enquiries
Sent: Saturday 12 January 2019 16:20
To: Julian Dwenger <[email-masked]>; Stephen Blake <[email-masked]>; LMSTeam.DE <[email-masked]>; Julian Hamstra <[email-masked]>; EDLMS Support-DE <[email-masked]>; Nikita Griffin <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Lakshay Bhayana <[email-masked]>
Subject: Re: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

Hi @Nikita Griffin<mailto:[email-masked]>,

Can you assign DE agent to call buyer to advise Access to the Collection point is thorough the courtyard?

Event started 2 hours ago.

Regards,

Alex

________________________________
From: Julian Dwenger
Sent: 12 January 2019 16:12:50
To: LMS Enquiries; Stephen Blake; LMSTeam.DE; Julian Hamstra; EDLMS Support-DE
Cc: Rosette Modiri; Lakshay Bhayana
Subject: Re: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

Hi All,
Access to the Collection point is thorough the courtyard.

Buyer should check pick up instructions. Our staff is there until 20:00.
Thanks,
Julian

________________________________
Von: LMS Enquiries <[email-masked]<mailto:[email-masked]>>
Gesendet: Samstag, Januar 12, 2019 4:02 PM
An: Stephen Blake; LMSTeam.DE; Julian Dwenger; Julian Hamstra; EDLMS Support-DE
Cc: Rosette Modiri; Lakshay Bhayana
Betreff: Re: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

I have Skyped Julian to see if we can get and update

just waiting on reply

I think it sounds like he is at the wrong place

Regards

Graham

________________________________
From: Stephen Blake
Sent: Saturday 12 January 2019 15:00:35
To: LMS Enquiries; LMSTeam.DE; Julian Dwenger; Julian Hamstra; EDLMS Support-DE
Cc: Rosette Modiri; Lakshay Bhayana
Subject: RE: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

Hi Graham,

The buyer confirmed that they were at the pick up address, the agent confirmed this with them over the phone.

Thank you

Stephen Blake

Outsourcing- South Africa

________________________________
From: LMS Enquiries
Sent: Saturday, January 12, 2019 2:54:46 PM
To: Stephen Blake; LMSTeam.DE; Julian Dwenger; Julian Hamstra; EDLMS Support-DE
Cc: Rosette Modiri; Lakshay Bhayana
Subject: Re: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

@Julian Dwenger<mailto:[email-masked]> @Julian Hamstra<mailto:[email-masked]> @EDLMS Support-DE<mailto:[email-masked]>

Can you confirm there is someone at the pick up?

Mail Boxes etc., Charlottenstraße 17, 10117 Berlin, Germany

@Stephen<mailto:[email-masked]>  Did buyer give the location he is at??

Regards

Graham

________________________________
From: Stephen Blake
Sent: Saturday 12 January 2019 14:52:40
To: LMS Enquiries; LMSTeam.DE
Cc: Rosette Modiri; Lakshay Bhayana
Subject: FW: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

Hi LMS Team,

The buyer here claims to be at the pick up point but that no one is there, can you confirm that the buyer is likely in the wrong area?

Thank you

Stephen Blake

Outsourcing- South Africa

________________________________
From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 12, 2019 2:47:36 PM
To: Stephen Blake
Cc: Lakshay Bhayana
Subject: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

Hi Stephen,

The buyer of this order claimed he reached the pick up time at the correct time however none is present hence he's unable to collect the ticket.

Can you please contact LMS Berlin to check if the buyer arrived at the correct time to collect the ticket.

Kind Regards,
Rosette
________________________________
From: "Lakshay Bhayana" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 January, 2019 19:55:00
Subject: 19931048/Broker DE/IHF Handball Men's World Championship 2019 - Group A - Saturday - Day Pass/12/01/2019 15:30/The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

HI Rosette,

With the reference to the TID: 19931048

The issue : The buyer is chasing for the tickets. He is standing at the pickup point in order to collect the ticket, however nobody is there

Can you please help here?

Thanking you

Lakshay Bhayana