Subject: FW: 3243974 - BROKER US - Alabama - 02/02/2019 - event is rescheduled to 22/11/2019
From: Brian Sexton <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Butila Sasi Yannick <[email-masked]>
Date: Fri, 11 Jan 2019 17:06:56 +0000

Hi,

The event date on our system appears to be incorrect, the event will actually be taking place on 22/11/2019. (template below)

Could someone please check this?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Friday 11 January 2019 16:54
To: Brian Sexton <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Subject: 3243974 - BROKER US - Alabama - 02/02/2019 - event is rescheduled to 22/11/2019

Hi Brian,

The buyer of this order claimed they purchased tickets for Alabama on 02/02/2019 but they received tickets for Alabama on 22/11/2019. The agent investigated on online and confirmed that the event is rescheduled from 02/02/2019  to 22/11/2019.

Can you please inform EDM team to update the new address on our system.

Kind Regards,
Rosette
________________________________
From: "Butila Sasi Yannick" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 11 January, 2019 21:59:55
Subject: 3243974 - BROKER US - Alabama - 02/02/2019 - event is rescheduled in our website the date is not update yet

Hi Rosette,

With reference to  TID:19592750, event was rescheduled from 02/02/2019 to 22/11/2019, in our website the date is not update yet, and the buyer purchased the tickets with the date of 02/02/2019 and received the tickets of the date of 22/11/2019 and she's chasing the correct tickets.

Template

•           Transaction/ Listing number : 19592750/302891603

•           Event ID: 3243974

•           Event Name: Alabama

•           Event Date: 02/02/2019

•           Geography: Royal Farms Arena, Baltimore, US

•           Username: [email-masked]<mailto:[email-masked]>

•           What needs to be done:  rescheduled official website of 22/11/2019

•           Link as proof: https://www.thealabamaband.com/shows.html<https://protect-eu.mimecast.com/s/WkyQCjZVXTjn3kguWHGCy?domain=smcaen.fr>

Could you please check with relevant team about the case?

Regards,
Butila