Subject: 3243974 - BROKER US - Alabama - 02/02/2019 - event is rescheduled to 22/11/2019
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Date: Fri, 11 Jan 2019 09:54:29 -0700 (MST)

Hi Brian, 

The buyer of this order claimed they purchased tickets for Alabama on 02/02/2019 but they received tickets for Alabama on 22/11/2019. The agent investigated on online and confirmed that the event is rescheduled from 02/02/2019 to 22/11/2019. 

Can you please inform EDM team to update the new address on our system. 

Kind Regards, 
Rosette 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 11 January, 2019 21:59:55 
Subject: 3243974 - BROKER US - Alabama - 02/02/2019 - event is rescheduled in our website the date is not update yet 

Hi Rosette, 

With reference to TID:19592750, event was rescheduled from 02/02/2019 to 22/11/2019, in our website the date is not update yet, and the buyer purchased the tickets with the date of 02/02/2019 and received the tickets of the date of 22/11/2019 and she's chasing the correct tickets. 

Template 

• Transaction/ Listing number : 19592750/302891603 

• Event ID: 3243974 

• Event Name: Alabama 

• Event Date: 02/02/2019 

• Geography: Royal Farms Arena, Baltimore, US 

• Username: [ mailto:[email-masked] | [email-masked] ] 

• What needs to be done: rescheduled official website of 22/11/2019 

• Link as proof: [ https://protect-eu.mimecast.com/s/1coZCr8NjFA0YQyU7ml5t?domain=smcaen.fr | https://www.thealabamaband.com/shows.html ] 

Could you please check with relevant team about the case? 

Regards, 
Butila