Subject: 19899084 - Fan Seller - Anastasia, El Musical - 12/01/2019 18:00 - break redirection
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Himadri Sharma <[email-masked]>
Date: Fri, 11 Jan 2019 07:51:14 -0700 (MST)

Hi Brian, 

This is an active redirection from 19845799 to 19899084, the original seller provided non consecutive seats e-tickets therefore the final buyer refused to keep the wrong tickets and wants the correct tickets. 

Can you please get the redirection chain broken so that the agent can take the action accordingly. 

Kind Regards, 
Rosette 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 11 January, 2019 16:39:58 
Subject: 19899084 - Fan Seller - Anastasia, El Musical - 12/01/2019 18:00 - break redirection 

Hi Rose, 

This is a case of active redirection where the original seller has provided non consecutive tickets to the final buyer. The wrong tix procedure was followed and the buyer wants alternate tix to be seated together. Can you get the redirection broken ASAP so that the order can be subbed? The event is in 30 hours. 

Regards, 
Himadri