Subject: FW: 19423195 - Broker US - 2019 Pro Bowl - 27/01/2019 15:00 - Issues download ticketmaster
From: Brian Sexton <[email-masked]>
To: CS.NewYork <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Joel Luinduladio Samuel <[email-masked]>
Date: Fri, 11 Jan 2019 07:22:29 +0000

Hi,

This buyer claims they have not received the email to accept the TM mobile tickets, could someone please ask the Broker US to re-transfer the tickets?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Thursday 10 January 2019 11:55
To: Brian Sexton <[email-masked]>
Cc: Joel Luinduladio Samuel <[email-masked]>
Subject: 19423195 - Broker US - 2019 Pro Bowl - 27/01/2019 15:00 - Issues download ticketmaster

Hi Brian,

The buyer of this order claimed that they have not received their TicketMaster mobile tickets and they have not gotten an email from ticketmaster either.

Could please contact seller support to inform Broker US to transfer the tickets again?

Kind Regards,
Rosette
________________________________
From: "Joel Luinduladio Samuel" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 January, 2019 16:29:26
Subject: 19423195 - Broker US - 2019 Pro Bowl - 27/01/2019 15:00 - Issues download ticketmaster

Hi, Rose

This is in reference to case I received under TID : 19423195, Issues download ticketmaster

Buyer called chasing tickets, buyer said that didn't received any email from Ticketmaster to accept tickets for the event 2019 Pro Bowl, Seller has upload proof of transfer, however this buyer confirm that never received any email asking to accept the tickets, Buyer confirmed that the email address is correct.

Can you please ask SS to contact this seller and ask him to transfer tickets.

Regards,
Joel