Subject: FW: 17130858 ; Broker - UK ; Cypress Hill ; 04/12/2018 19:00; information requested
From: Brian Sexton <[email-masked]>
To: Conor Gough <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Sidje <[email-masked]>
Date: Thu, 10 Jan 2019 16:20:04 +0000

Hi Conor,

The buyer has provided the death certificate that you requested, could you please take a look?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Thursday 10 January 2019 16:17
To: Brian Sexton <[email-masked]>
Cc: Sidje <[email-masked]>
Subject: 17130858 ; Broker - UK ; Cypress Hill ; 04/12/2018 19:00; information requested

Hi Brian,

The particular buyer reported 1 day before event that his family member passed away and he could not attend the event so due to that he was advised to relist the tickets and to provide us with proof of death certificate. Presently buyer has provided the death certificate as requested.

Can you please inform conor.gough that the buyer has provided the requested information.

Kind Regards,
Rosettte
________________________________
From: "Sidje" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 January, 2019 20:51:30
Subject: 17130858 ; Broker - UK ; Cypress Hill ; 04/12/2018 19:00; information requested

Hi Rosette,

Buyer emailed provided the death certificate as requested in order to get refund. Buyer called the day before the event informing a member of his family has passed and he could not attend the event. Buyer requested a refund but has been advised to relist tix and provide the death certificate.

Can you please forward this to conor.gough and advise?

Regards,
Sidje