Subject: 17130858 ; Broker - UK ; Cypress Hill ; 04/12/2018 19:00; information requested
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Sidje <[email-masked]>
Date: Thu, 10 Jan 2019 09:17:13 -0700 (MST)

Hi Brian, 

The particular buyer reported 1 day before event that his family member passed away and he could not attend the event so due to that he was advised to relist the tickets and to provide us with proof of death certificate. Presently buyer has provided the death certificate as requested. 

Can you please inform conor.gough that the buyer has provided the requested information. 

Kind Regards, 
Rosettte 

From: "Sidje" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 10 January, 2019 20:51:30 
Subject: 17130858 ; Broker - UK ; Cypress Hill ; 04/12/2018 19:00; information requested 

Hi Rosette, 

Buyer emailed provided the death certificate as requested in order to get refund. Buyer called the day before the event informing a member of his family has passed and he could not attend the event. Buyer requested a refund but has been advised to relist tix and provide the death certificate. 

Can you please forward this to conor.gough and advise? 

Regards, 
Sidje