Subject: 19423195 - Broker US - 2019 Pro Bowl - 27/01/2019 15:00 - Issues download ticketmaster
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Joel Luinduladio Samuel <[email-masked]>
Date: Thu, 10 Jan 2019 04:55:09 -0700 (MST)

Hi Brian, 

The buyer of this order claimed that they have not received their TicketMaster mobile tickets and they have not gotten an email from ticketmaster either. 

Could please contact seller support to inform Broker US to transfer the tickets again? 

Kind Regards, 
Rosette 

From: "Joel Luinduladio Samuel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 10 January, 2019 16:29:26 
Subject: 19423195 - Broker US - 2019 Pro Bowl - 27/01/2019 15:00 - Issues download ticketmaster 

Hi, Rose 

This is in reference to case I received under TID : 19423195, Issues download ticketmaster 

Buyer called chasing tickets, buyer said that didn't received any email from Ticketmaster to accept tickets for the event 2019 Pro Bowl, Seller has upload proof of transfer, however this buyer confirm that never received any email asking to accept the tickets, Buyer confirmed that the email address is correct. 

Can you please ask SS to contact this seller and ask him to transfer tickets. 

Regards, 
Joel