Subject: FW: TID 19647946 - Diana Krall - Manuel Possolo Racecource, Cascais, Portugal - 24 July 2019 19:00 - Broker PT
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 10 Jan 2019 11:37:10 +0000

Hi Rosette,

Can you please review this with Jessica?

Kind regards,
Brian

From: Robert Cosgrove
Sent: Wednesday 9 January 2019 16:52
To: Brian Sexton <[email-masked]>
Subject: Fwd: TID 19647946 - Diana Krall - Manuel Possolo Racecource, Cascais, Portugal - 24 July 2019 19:00 - Broker PT

HI Brian,
Please review the issue below. Speak with Jessica and get back to me.
Thanks
Robert
Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: Francesca Martini
Sent: Wednesday, January 9, 2019 3:34:37 PM
To: Agnieszka Dominiak; Eimear Slijepcevic; Robert Cosgrove
Subject: RE: TID 19647946 - Diana Krall - Manuel Possolo Racecource, Cascais, Portugal - 24 July 2019 19:00 - Broker PT

@Robert Cosgrove<mailto:[email-masked]> the agent who sent the seller details to the buyer is Jessica.Aparecido - outsourcing India, can this be picked up with her asap.

From: Agnieszka Dominiak
Sent: 09 January 2019 13:21
To: Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Francesca Martini <[email-masked]<mailto:[email-masked]>>
Subject: Re: TID 19647946 - Diana Krall - Manuel Possolo Racecource, Cascais, Portugal - 24 July 2019 19:00 - Broker PT

Hi,

I would like just to add that seller was very anxious that his personal details were provided and that this is second time already. Seller request phone call back regarding his situation (data protection).

Kind Regards,
Agnieszka Dominiak
Seller Support
Team Leader: Artur Himich

________________________________
From: Eimear Slijepcevic
Sent: Wednesday, January 9, 2019 1:16:57 PM
To: Agnieszka Dominiak; Francesca Martini
Subject: RE: TID 19647946 - Diana Krall - Manuel Possolo Racecource, Cascais, Portugal - 24 July 2019 19:00 - Broker PT

@Francesca Martini<mailto:[email-masked]> can you please assign this for review. Tickets were correct and sent directly to the seller when event is in July 19. Sellers address should not have been provided and he's now quite angry about this.

From: Agnieszka Dominiak
Sent: 09 January 2019 13:01
To: Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>
Subject: TID 19647946 - Diana Krall - Manuel Possolo Racecource, Cascais, Portugal - 24 July 2019 19:00 - Broker PT

Hi Eimear,

Seller called and he was very anxious because viagogo provided his personal details to the buyer without his permission. Seller sent tickets to the buyer and they were not correct. CF Agent advised buyer to send tickets back to seller and provided seller name and address.

Kind Regards,

Agnieszka Dominiak

Seller Support

Team Leader: Artur Himich