Subject: FW: 19497572 - Midtjylland vs Nordsjaelland - 03/03/2019 18:00 (Local) - MCH Arena, Herning, DK - Buyer emailed - The event date is wrong and provided proof "
From: Brian Sexton <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, eduardo Filipe Fernanadez <[email-masked]>
Date: Thu, 10 Jan 2019 08:25:33 +0000

Hi,

On our system this event is on 03/03/2019 but it seems the event will actually be taking place on 04/03/2019, could someone please check this? (template below)

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Wednesday 9 January 2019 15:04
To: Brian Sexton <[email-masked]>
Cc: eduardo Filipe Fernanadez <[email-masked]>
Subject: 19497572 - Midtjylland vs Nordsjaelland - 03/03/2019 18:00 (Local) - MCH Arena, Herning, DK - Buyer emailed - The event date is wrong and provided proof "

Hi Brian,

The buyer claimed the date on the tickets is wrong, the particular event is on 04/03/2019, not on 03/03/2019. The agent investigated online and confirmed this information but on our website the event is on 03/03/2019.

Can you please contact EDM team to investigate on this information and to update the correct date on our website.

Kind Regards,
Rosette
________________________________
From: "eduardo Filipe Fernanadez" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 January, 2019 17:22:19
Subject: 19497572 - Midtjylland vs Nordsjaelland - 03/03/2019 18:00 (Local) - MCH Arena, Herning, DK - Buyer emailed - The event date is wrong and provided proof "

Hi Rosette

In reference to TID: 19294118, buyer emailed stating that the are with wrong time.

Template:

•           Transaction/ Listing number :  19497572
•           Event ID: 3211262
•           Event Name:Midtjylland vs Nordsjaelland
•           Event Date: 03/03/2019 18:00 (local)
•           Geography:MCH Arena, Herning, DK
•           Username:  [email-masked]<mailto:[email-masked]>  - Charlie Lay
•           What needs to be done: We need to confirm the correct event date
•           Link as proof: https://www.google.com/search?q=Midtjylland+vs+Nordsjaelland+next+match&oq=Midtjylland+vs+Nordsjaelland+next+match&aqs=chrome..69i57.19689j0j4&sourceid=chrome&ie=UTF-8#sie=m;/g/11g0lb_l_9;2;/m/06bxjb;dt;fp;1;;<https://protect-eu.mimecast.com/s/qg6UCzvNrsRpZx6i4LNUR?domain=google.com>
•           Link to viagogo page:https:https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Alka-Superliga/FC-Midtjylland-Tickets/E-3211262?qty=0<https://protect-eu.mimecast.com/s/YcJ8CAN7RI93Xn4i8dNmL?domain=viagogo.com>

Can you please help here ?

Thank You
Eduardo