Subject: Re: 19878268 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender
From: Jose Serrano <[email-masked]>
To: Garazi Beaumont <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Himadri Sharma <[email-masked]>
Date: Wed, 9 Jan 2019 18:15:33 +0000

Hi team,

Seller inform that FedEx create a new label with new TN.

TID moved back to pending shipment creation, seller will provide correct TN.

Kind regards,

Jose Serrano

Seller Support (Latam)

________________________________
From: Jose Serrano
Sent: Wednesday, January 9, 2019 3:20:09 PM
To: Garazi Beaumont; Brian Sexton
Cc: Rosette Modiri; Himadri Sharma
Subject: Re: 19878268 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

Hi Team,

I'm on it.

Kind regards,

Jose Serrano

Seller Support (Latam)

________________________________
From: Garazi Beaumont
Sent: Wednesday, January 9, 2019 3:02:37 PM
To: Brian Sexton; Jose Serrano
Cc: Rosette Modiri; Himadri Sharma
Subject: Re: 19878268 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

@Jose Serrano<mailto:[email-masked]> can you please check this one too?

Kind Regards,

Garazi

Senior Seller Support Agent

Team Lead Nikita Griffin

________________________________
From: Brian Sexton
Sent: 09 January 2019 14:55:25
To: Garazi Beaumont
Cc: Rosette Modiri; Himadri Sharma
Subject: FW: 19878268 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

Hi Garazi,

This tracking number also shows that the shipment has been ‘cancelled by sender’, could someone please check this with the Broker MX?

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Wednesday 9 January 2019 09:15
To: Brian Sexton <[email-masked]>
Cc: Himadri Sharma <[email-masked]>
Subject: 19878268 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

Hi Brian,

The particular buyer is chasing the tickets, the event is quite close. The agent checked on Fedex website but the tracking number is showing shipment cancelled by sender.

Can you please contact seller support to check with Broker MX if they can send the tickets to buyer.

Kind Regards,

Rosette

________________________________

From: "Himadri Sharma" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 January, 2019 13:11:29
Subject: 19878268 - Broker MX -  Cruz Azul vs. Chivas - Liga MX  -  12/01/2019 19:00 - shipment cancelled by sender

Hi Rose,

The buyer is chasing tickets here but the tracking shows that the Shipment has been cancelled by sender. The last update is of yesterday when the seller cancelled the shipment. There are no notes in the case history and the event is in 3 days. Can the seller be contacted regarding this?

Regards,

Himadri