Subject: 2847610 - BROKER IL - Caen vs Lille - 12/01/2019 - Buyer received the same tickets but date and time changed
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Date: Wed, 9 Jan 2019 08:58:18 -0700 (MST)

Hi Brian, 

The buyer has claimed about the wrong event date on our website, he stated that the event is on 11/01/2019 at 7pm instead of 12/01/2019. The agent investigated on the official website and confirmed this information. 

Can you please inform EDM team to investigate on this information and to update the new date on our website. 

Kind Regards, 
Rosette 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 9 January, 2019 19:58:37 
Subject: 2847610 - BROKER IL - Caen vs Lille - 12/01/2019 - Buyer received the same tickets but date and time changed 

Hi Rosette, 

With reference to TID:18308117, buyer called said she have received wrong date and time of the event, it's the same what seller listed and what the buyer received but checked on official website date and time is different. 

Template 

• Transaction/ Listing number : 18308117/219601705 

• Event ID: 2847610 

• Event Name: Caen vs Lille 

• Event Date: 12/01/2019 

• Geography: Stade Malherbe, Caen, France 

• Username: [email-masked] 

• What needs to be done: rescheduled official website of 11 Janvier 2019 
• Link as proof: https://www.smcaen.fr/ 

Could you please check with relevant team about the case? 

Regards, 
Butila