Subject: Re: 19878021 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender
From: Jose Serrano <[email-masked]>
To: Garazi Beaumont <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Himadri Sharma <[email-masked]>
Date: Wed, 9 Jan 2019 15:21:26 +0000

Hi team

I'm on it.

Kind regards,

Jose Serrano

Seller Support (Latam)

________________________________
From: Garazi Beaumont
Sent: Wednesday, January 9, 2019 3:02:08 PM
To: Brian Sexton; Jose Serrano
Cc: Rosette Modiri; Himadri Sharma
Subject: Re: 19878021 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

@Jose Serrano<mailto:[email-masked]> can you please help here?

Kind Regards,

Garazi

Senior Seller Support Agent

Team Lead Nikita Griffin

________________________________
From: Brian Sexton
Sent: 09 January 2019 14:54:34
To: Garazi Beaumont
Cc: Rosette Modiri; Himadri Sharma
Subject: FW: 19878021 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

Hi Garazi,

Could someone please ask the Broker MX to ship the tickets? Tracking shows ‘cancelled by sender’.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Wednesday 9 January 2019 09:07
To: Brian Sexton <[email-masked]>
Cc: Himadri Sharma <[email-masked]>
Subject: 19878021 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

Hi Brian,

The particular buyer is chasing their tickets, the agent checked online but the tracking number is showing shipment cancelled by sender.

Can you please contact seller support to check with Broker MX if they can ship the tickets to buyer, as MSBD is today 09/01/2019 05:59.

Kind Regards,

Rosette

________________________________

From: "Himadri Sharma" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 January, 2019 11:47:24
Subject: 19878021 - Broker MX - Cruz Azul vs. Chivas - Liga MX - 12/01/2019 19:00 - shipment cancelled by sender

Hi Rose,

The buyer is chasing tickets here but the tracking shows that the Shipment has been cancelled by sender. The last update is of yesterday when the seller cancelled the shipment. There are no notes in the case history and the event is in 3 days. Can the seller be contacted regarding this?

Regards,

Himadri