Subject: FW: 19107082 - Broker US - Michael Bublé - 101 day - Flashseats - Ticket Transfer - Buyer is not being able to download the tickets.
From: Brian Sexton <[email-masked]>
To: CS.NewYork <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, eduardo Filipe Fernanadez <[email-masked]>
Date: Wed, 9 Jan 2019 13:13:52 +0000

Hi,

Tickets were transferred to a wrong email address, could the Broker US please re-transfer the tickets to the buyer’s confirmed email address;

[email-masked]<mailto:[email-masked]>

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Wednesday 9 January 2019 12:11
To: Brian Sexton <[email-masked]>
Cc: eduardo Filipe Fernanadez <[email-masked]>; Edivaldo Manuel Augusto Pereira <[email-masked]>
Subject: 19107082 - Broker US - Michael Bublé - 101 day - Flashseats - Ticket Transfer - Buyer is not being able to download the tickets.

Hi Brian,

I previously flagged this case to Nuno, the buyer claimed the tickets have not been transferred to their flashseats account and according to the proof of transfer uploaded by the seller, tickets have been transferred to the wrong email id. The seller transferred the tickets to [email-masked]<mailto:[email-masked]> instead of [email-masked]<mailto:[email-masked]>.

Can you please contact seller support to inform Broker US to transfer the tickets to [email-masked]<mailto:[email-masked]>.

Kind Regards,
Rosette
________________________________
From: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
To: "Nuno Correia" <[email-masked]<mailto:[email-masked]>>
Cc: "eduardo Filipe Fernanadez" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 19 December, 2018 21:32:25
Subject: 19107082 - Broker US - Michael Bublé -  101 day -  Flashseats - Ticket Transfer - Buyer is not being able to download the tickets.

Hi Nuno,

The buyer of this order claimed the tickets have not been transferred to their flashseats account and the proof of transfer uploaded by Seller is not valid.

Can you please contact Seller Support to check with Broker US whether they can transfer the tickets to the buyer's account.

Kind Regards,
Rosette
________________________________
From: "eduardo Filipe Fernanadez" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 19 December, 2018 18:34:42
Subject: 19107082 - Broker US - Michael Bublé -  101 day -  Flashseats - Ticket Transfer - Buyer is not being able to download the tickets.

Hi, Rosette !

In reference to case with  TID: 19107082, Buyer has emailed informing that he is having problems to download the tickets.

- Buyer has created the Flashseats account and according to him the only document  that he has received is one invoice with details of seats and rows, also that in the paper there is " PENDING PICK UP "

Can you please help here?

Thanks you !
Eduardo